Uncertainty around the parameters of access, the information available and what this might look like in the future, processes for patients highlighting errors in records, relational issues, security and safeguarding and equitable access, were key areas warranting examination in future research. Primary care staff described being invested and supportive of patients accessing their electronic health records, and acknowledged the numerous potential benefits for safety. The emotional considerations and consequences for staff and patients featured prominently in the data as an overarching theme. Three themes were generated: (1) Information – what, why and when? (2) Changing behaviours and protecting relationships, and (3) Secure access and safeguarding. Data were analysed inductively using reflexive thematic analysis. ![]() Primary care practices were purposively sampled based on practice size and the percentage of patients using online services. MethodsĪ focus group study involving 19 clinical and non-clinical primary care staff. This study aimed to understand what primary care staff think about patients accessing electronic health records, highlighting errors in electronic health records, and providing feedback via online patient portals. Limited research from the UK has qualitatively explored this topic from the primary care staff perspective. Patients have expressed a growing interest in having easy access to their personal health information, and internationally there has been increasing policy focus on patient and care records being more accessible.
0 Comments
Leave a Reply. |